Return & Refunds
At Walter Clipboard, we are committed to providing high-quality office essentials, desk organization solutions, productivity tools, and technology products. If you are not satisfied with your purchase, please review our Refund & Return Policy below.
1. Return Eligibility
You may request a return if:
The item is unused, in its original packaging, and in the same condition as received.
The return request is made within 7 days of delivery.
The item is defective, damaged, or incorrect upon arrival.
Non-Returnable Items:
Used or damaged products (unless received in that condition)
Items without original packaging
Customized or personalized products
2. How to Request a Return
To initiate a return, follow these steps:
Contact Us at [[email protected]] within 7 days of delivery with your order details and reason for return.
Provide Clear Photos if the item is defective, damaged, or incorrect.
Wait for Approval – Our team will review your request and provide further instructions.
Note: Returns must be shipped back within 3 days of approval.
3. Refund Policy
Once we receive and inspect your returned item, we will process your refund within 5-7 business days if eligible.
Approved Refunds: Issued in the form of cash.
Shipping Costs: Non-refundable unless the return is due to an error on our part (wrong or damaged item).
No Cash Refunds: Since we operate on a cash-on-delivery model, we do not issue monetary refunds. Instead, eligible refunds will be provided as store credit.
4. Exchange Policy
We allow one-time exchanges for defective, damaged, or incorrect items within 7 days of delivery. To request an exchange, follow the same process as returns.
5. Contact Us
For any return, refund, or exchange inquiries, please reach out to us [email protected].
